Google Customer Engineer
I was born/grew up in: Hong Kong, grew up in Markham, Ontario, Canada
I now live in: Markham, Ontario, Canada.
I completed my training/education at: Ryerson University, Bachelor's and Master's in Computer Science/Engineering.
Describe what you do at work.
I spent a lot of my time understanding complex situations involving lots of people, each with various responsibilities working together as a team. I communicate complicated ideas, technologies, and projects using written and verbal languages to keep everyone on track!
When I was a student I enjoyed:
How does your job affect peoples lives?
I help corporate customers use the latest computer technologies to enhance their user experience. It can be customers in other technology sectors, or marketing firms, social media, etc.
What motivates you in your career?
I've worked in the technology sector for the past 12 years and no two days are the same. I enjoy learning new things, meeting with people to learn and share ideas.
When I was a student, I would have described myself as someone who:
Describe your career path to this career.
I had a lot of good mentors while I was growing up. They taught me various skill sets and shared their experiences with me. The common theme was paying it forward, helping people who can then help more people.
What activities do you like to do outside of work?
Camping, skiing, and spending time with my family.
What advice or encouragement would you give others seeking a similar career?
Work hard, don't give up, keep an open mind about yourself and others.